Bridging the Gap: The Critical Role of Communication in Nursing Practice

Abstract

Effective communication is a cornerstone of nursing practice, serving as the foundation for building trust and understanding between nurses and patients (Goldsmith et al., 2020). It ensures the accurate exchange of information, facilitates collaborative decision-making, and enhances patient satisfaction and outcomes (Jayakumar et al., 2021). Nurses often act as intermediaries between patients and healthcare teams, making clear and empathetic communication essential. Poor communication can lead to misunderstandings, medical errors, and patient dissatisfaction, which may compromise patient safety. In nursing, communication is not limited to verbal exchanges; non-verbal cues, body language, and tone of voice are equally important (Wanko Keutchafo et al., 2020). Developing strong communication skills allows nurses to address patients’ concerns, provide emotional support, and empower them to take an active role in their care (Kwame & Petrucka, 2021).