The Evolution of Patient-Centered Care Models in Healthcare Administration: Review

Abstract

Background: The increasing demand for healthcare services, combined with budgetary constraints, has necessitated the evolution of patient-centered care models within healthcare administration. Traditional lean management approaches often prioritize efficiency but may neglect the emotional and social needs of patients.

Methods: This review synthesizes existing literature on the integration of medical humanities into lean healthcare management. A comprehensive analysis was conducted across multiple studies examining the operational efficiencies and patient experiences within healthcare settings. The focus was on identifying how humanistic principles can be incorporated to enhance patient-centeredness in lean models.

Results: The findings reveal that while lean management improves operational efficiency, it often leads to a mechanistic approach that can undermine the quality of patient care. By integrating medical humanities, healthcare organizations can foster better doctor-patient relationships, enhance communication, and address the holistic needs of patients. The research highlights three critical areas for further exploration: developing a humanistic-lean healthcare model, cultivating trust and communication, and reconciling efficiency with compassionate care.

Conclusion: The integration of medical humanities into lean healthcare management can significantly enhance the personalization and comprehensiveness of care, thereby improving patient satisfaction and outcomes. This model not only addresses operational efficiency but also prioritizes the emotional and psychological aspects of patient care, ultimately contributing to a more sustainable healthcare system.