A Comprehensive Review of the Relationship Between Nursing Work Environments and Job Satisfaction

Abstract

Background: Emotional Intelligence (EI) plays a crucial role in enhancing job satisfaction among nurses, particularly in high-stress environments like healthcare. This study explores the relationship between EI, conflict management, and job satisfaction among nurses, addressing the impact of emotional competencies in conflict resolution.

Methods: A comprehensive literature review was conducted, analyzing studies that investigate the connections among EI, conflict management styles, and job satisfaction in nursing. The review focused on empirical research published in the last two decades, emphasizing findings relevant to the context.

Results: The findings indicate that higher levels of emotional intelligence in nurses correlate positively with effective conflict management strategies. Nurses with elevated EI are more adept at resolving conflicts collaboratively, which in turn enhances their job satisfaction. The study highlights that conflict management serves as a mediator between EI and job satisfaction, suggesting that fostering emotional competencies can lead to improved workplace dynamics and nurse retention rates.

Conclusion: This research underscores the significance of emotional intelligence and conflict management in nursing practice. By integrating emotional intelligence training into nursing education and professional development, healthcare institutions can enhance job satisfaction and improve overall patient care quality. The findings advocate for policies that prioritize emotional competencies, suggesting that addressing emotional intelligence in nursing can lead to better outcomes for both healthcare professionals and patients.