Evaluating the Management of Medical Records During Global Health Crises: Key Lessons Learned from the COVID-19 Pandemic and Implications for Future Emergency Preparedness
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Abstract
Background:The management of medical records plays a pivotal role in ensuring effective healthcare delivery, particularly during global health crises. The COVID-19 pandemic exposed significant gaps in record-keeping systems while simultaneously accelerating advancements in electronic health records (EHR) and digital technologies. Understanding how medical records were utilized and managed during such emergencies can provide valuable insights for future preparedness.
Aim:This paper aims to evaluate the management of medical records during the COVID-19 pandemic, identify key challenges and innovations, and propose strategies for enhancing emergency preparedness in future global health crises.
Methods:A systematic review of academic literature, government reports, and case studies was conducted, supplemented by interviews with healthcare professionals involved in medical record management during the pandemic. Comparative analysis was used to assess pre-pandemic and pandemic-era practices.
Results:The findings highlight both strengths and shortcomings in medical record management during COVID-19. Innovations such as accelerated adoption of EHR, integration of real-time data tracking systems, and expanded telemedicine capabilities enhanced healthcare delivery. However, challenges persisted, including interoperability failures, data overload, and privacy concerns. These issues underscored the need for robust, scalable, and secure record-keeping systems.
Conclusion:The COVID-19 pandemic revealed critical lessons about the role of medical records in healthcare emergencies. Addressing challenges such as interoperability, data security, and equitable access is essential for building resilient healthcare systems. Strategic investments in technology, training, and international collaboration are necessary to strengthen future emergency preparedness.